All the properties managed by resorts and hotels are treated the same as booking a hotel room. In that case, the units are covered by their full-time maintenance staff. If you find anything disagreeable, be sure to call the front desk right away and they will take care of it. General problems will be handled immediately during working hours. Emergencies will be addressed 24/7. There is never any extra charge for this service unless it is to address damage caused by your group to the unit.